Rewards & Redemption Policy
Last Updated: August 2026
1. Introduction
Welcome to View2Earn. This Rewards & Redemption Policy ("Policy") explains how users earn, accumulate, verify, redeem, and receive rewards through the View2Earn platform ("Service").
View2Earn is committed to providing a transparent, fair, and secure rewards system that benefits users, advertisers, survey providers, business partners, and the broader platform ecosystem.
This Policy forms part of the View2Earn Terms of Service and should be read together with our Privacy Policy, Cookie Policy, Anti-Fraud Policy, and any other applicable platform policies. By creating an account, participating in platform activities, earning Reward Points, or redeeming rewards, you agree to comply with this Policy.
Reward Points are promotional loyalty points issued by View2Earn. They are not legal tender, electronic money, cryptocurrency, securities, stored-value products, or bank deposits, and they have no cash value except where View2Earn expressly offers an approved redemption option.
View2Earn reserves the right to verify all reward activity, investigate suspicious behavior, delay or refuse redemptions where necessary, and take appropriate action to protect the integrity, security, and fairness of the rewards system.
Participation in the rewards program does not guarantee eligibility for every campaign, task, survey, promotion, or reward. Eligibility may depend on factors such as account status, geographic location, verification requirements, advertiser or survey provider criteria, campaign rules, and compliance with all applicable platform policies.
View2Earn is committed to ensuring that rewards are earned honestly, distributed fairly, and redeemed securely for the benefit of all legitimate users.
2. Eligibility for Rewards
To maintain a fair, secure, and trustworthy rewards program, users must satisfy the eligibility requirements established by View2Earn before earning or redeeming Reward Points. Meeting these requirements does not guarantee eligibility for every campaign, task, survey, or promotional offer, as additional criteria may apply.
2.1 Account Eligibility
To participate in the rewards program, users must maintain an active and valid View2Earn account, be at least 18 years of age or the minimum legal age required in their jurisdiction, provide accurate/complete/truthful account information, comply with the View2Earn Terms of Service, Privacy Policy, Cookie Policy, Anti-Fraud Policy, and this Rewards & Redemption Policy, and successfully complete any verification procedures required by View2Earn.
Accounts that are suspended, restricted, terminated, or under investigation may not be eligible to earn or redeem rewards.
2.2 Campaign Eligibility
Certain rewards, surveys, advertisements, promotions, or special campaigns may have additional eligibility requirements, including country or regional availability, language requirements, age restrictions, device compatibility, account verification status, advertiser or survey provider requirements, and campaign-specific participation rules. Users are responsible for reviewing and complying with all campaign requirements before participating.
2.3 Good Standing
To remain eligible for rewards, users must maintain their accounts in good standing. Users may become ineligible if they violate platform policies, engage in fraudulent or abusive activities, submit false or misleading information, attempt to manipulate the rewards system, or fail to satisfy verification requirements. View2Earn reserves the right to suspend or revoke eligibility where there is reasonable evidence of policy violations or misuse of the Service.
2.4 Verification Requirements
View2Earn may require users to complete identity, account, device, or activity verification before allowing them to earn or redeem rewards. Verification requirements may vary depending on the type of reward, reward value, geographic location, applicable legal or regulatory requirements, and fraud risk assessment. Failure to complete required verification may result in delayed, restricted, or denied participation in the rewards program.
2.5 Independent Eligibility Decisions
Eligibility for rewards is determined solely by View2Earn and, where applicable, by advertisers, survey providers, or other authorized partners. Participation in one campaign or successful completion of previous activities does not guarantee eligibility for future opportunities. View2Earn reserves the right to determine, verify, or revoke eligibility at any time where necessary to protect the integrity, security, fairness, or lawful operation of the rewards program.
3. Earning Reward Points
View2Earn rewards users for completing eligible activities that contribute to the growth, engagement, and integrity of the platform. Reward Points are earned only after the successful completion and verification of qualifying activities in accordance with this Policy and any applicable campaign rules. Reward Points are promotional loyalty points and do not represent money, cryptocurrency, securities, or any other financial instrument.
3.1 Eligible Activities
Users may earn Reward Points by participating in eligible activities made available through the Service, including but not limited to completing surveys, watching advertisements or promotional content, following or engaging with approved social media campaigns, completing promotional tasks, inviting eligible users through the referral program, participating in quizzes/contests/special events, completing bonus missions or achievement programs, and participating in future activities introduced by View2Earn. The availability of activities may vary by country, device, language, account status, advertiser requirements, and other eligibility criteria.
3.2 Completion Requirements
Reward Points are awarded only when all applicable requirements have been successfully completed. Depending on the activity, users may be required to complete every required step, follow all campaign instructions, meet advertiser or survey provider requirements, successfully pass validation or verification checks, and maintain compliance with all View2Earn policies. Incomplete, inaccurate, or invalid activity may not qualify for Reward Points.
3.3 Verification Before Awarding Points
All eligible activities are subject to verification before Reward Points are credited. Verification may be performed by View2Earn, advertisers, survey providers, reward partners, automated verification systems, or manual review by authorized personnel. Reward Points will only be credited after successful verification has been completed.
3.4 Pending Reward Points
Some Reward Points may initially appear as Pending while verification is in progress. Pending points are not yet available for redemption, may remain pending until advertiser or partner confirmation is received, may be adjusted/approved/rejected following verification, and do not guarantee final approval. The verification period may vary depending on the campaign or partner requirements.
3.5 Promotional Bonuses
From time to time, View2Earn may offer promotional bonuses, limited-time campaigns, referral incentives, seasonal events, loyalty rewards, or other special earning opportunities. Each promotion may have its own eligibility requirements, participation rules, earning limits, validity period, and redemption conditions. Unless otherwise stated, promotional bonuses are governed by this Policy in addition to the specific terms of the relevant promotion.
3.6 Situations Where Points May Not Be Awarded
Reward Points may be refused, delayed, adjusted, or cancelled where activity cannot be verified, campaign requirements are not fully completed, the advertiser or survey provider rejects the activity, duplicate participation is detected, fraudulent or abusive activity is identified, technical errors invalidate the activity, or platform policies or campaign rules have been violated. View2Earn's decision regarding the awarding of Reward Points will be based on the available evidence, verification results, and applicable campaign requirements.
3.7 No Guarantee of Earnings
The availability of earning opportunities may change at any time. View2Earn does not guarantee a minimum number of available tasks or surveys, continuous availability of earning opportunities, approval of every completed activity, or a specific amount of Reward Points or rewards. Earning opportunities depend on factors including advertiser demand, campaign availability, geographic eligibility, verification results, user qualification, and platform operations.
3.8 Platform Discretion
View2Earn reserves the right to introduce, modify, suspend, or discontinue earning opportunities, promotional campaigns, bonus programs, reward rates, or eligibility requirements at any time. Such changes may be made to improve the Service, prevent fraud, comply with legal obligations, respond to business needs, or protect the integrity of the rewards program.
4. Reward Verification
To maintain a fair, secure, and reliable rewards program, all Reward Points and reward claims are subject to verification before they are approved or made available for redemption. Verification helps ensure that rewards are issued only for genuine, eligible, and successfully completed activities while protecting the interests of users, advertisers, survey providers, business partners, and the View2Earn platform.
4.1 Verification Process
Before Reward Points are awarded, View2Earn may verify that the activity was completed successfully, all campaign requirements were satisfied, the user met the applicable eligibility criteria, no fraudulent/deceptive/abusive activity occurred, and the activity complies with this Policy and all other applicable platform policies. Verification requirements may vary depending on the activity, reward type, campaign, or partner.
4.2 Verification Methods
View2Earn may use one or more verification methods, including automated validation systems, manual review by authorized personnel, advertiser confirmation, survey provider validation, referral verification, device and security checks, activity and behavioral analysis, and additional verification procedures where reasonably necessary. The verification method used may differ depending on the nature and risk level of the activity.
4.3 Pending Verification
Reward Points may remain in a Pending status while verification is being completed. Pending Reward Points cannot be redeemed or transferred, may be approved/adjusted/delayed/rejected, do not guarantee final approval, and may remain pending until confirmation is received from the relevant advertiser, survey provider, or other authorized partner. Users should not assume that pending Reward Points have been permanently earned until they are officially approved.
4.4 Additional Verification
Where necessary, View2Earn may request additional information or verification before approving rewards. This may include identity verification, account ownership confirmation, device verification, confirmation of task completion, and supporting documentation where appropriate. Failure to complete requested verification within a reasonable period may result in delayed or rejected rewards.
4.5 Verification Timeframes
Verification times may vary depending on the type of activity, advertiser or survey provider processing times, campaign requirements, fraud prevention reviews, and technical or operational factors. While View2Earn aims to process verifications as efficiently as possible, we cannot guarantee that all rewards will be verified within a specific timeframe.
4.6 Rejected Activities
Reward Points may be rejected if the activity fails verification, campaign requirements were not satisfied, duplicate participation is detected, fraudulent or suspicious activity is identified, the advertiser or survey provider declines the activity, or platform policies have been violated. Where appropriate, users may contact View2Earn Support if they believe a verification decision was made in error.
4.7 Final Verification Decisions
View2Earn reserves the right to make the final determination regarding reward verification after considering all available evidence, verification results, partner feedback, and applicable platform policies. Verification decisions are made in good faith to protect the integrity, fairness, and sustainability of the rewards program and may be subject to review under our applicable appeals process where eligible.
5. Reward Point Balances
View2Earn provides users with a Reward Point balance that reflects their participation in eligible activities and approved rewards. Users are responsible for reviewing their balances regularly and notifying View2Earn of any suspected discrepancies. Reward Point balances are maintained electronically within the Service and are subject to verification, adjustments, and applicable platform policies.
5.1 Balance Categories
Your Reward Point balance may include one or more of the following categories: Available Points (successfully verified and eligible for redemption), Pending Points (awaiting verification or approval; not available for redemption and may be approved, adjusted, delayed, or rejected), and Adjusted Points (added or deducted as a result of corrections, fraud investigations, promotional updates, technical issues, or administrative actions). Where applicable, the Service may display these categories separately to provide greater transparency.
5.2 Balance Updates
Reward Point balances may be updated when a qualifying activity has been successfully verified, a reward has been redeemed, a promotional bonus has been awarded, pending Reward Points are approved or rejected, administrative corrections are required, fraudulent or invalid activities are identified, or other adjustments are made in accordance with this Policy. Balance updates may not always occur immediately and may be subject to verification or processing delays.
5.3 Viewing Your Balance
Users may view their current Reward Point balance through the View2Earn website, mobile application, or other official platform interfaces made available by View2Earn. The displayed balance should be used as the primary record of Reward Points associated with your account.
5.4 Balance Accuracy
View2Earn makes reasonable efforts to maintain accurate Reward Point balances. However, temporary discrepancies may occur due to verification processes, technical maintenance, synchronization delays, advertiser or survey provider confirmations, or system errors requiring correction. Where an error is identified, View2Earn may correct the balance without prior notice where reasonably necessary.
5.5 Reporting Balance Discrepancies
If you believe your Reward Point balance is incorrect, you should contact View2Earn Support as soon as reasonably possible. When reporting a discrepancy, please provide your account information, a description of the issue, the relevant activity or transaction, the approximate date and time, and any supporting evidence that may assist our review. View2Earn will investigate legitimate reports and make appropriate corrections where necessary.
5.6 No Ownership Interest
Reward Points are promotional loyalty points issued by View2Earn. Unless expressly stated otherwise, Reward Points are not cash, are not cryptocurrency, are not bank deposits, are not investment products, do not earn interest, and have no monetary value except through authorized redemption options offered by View2Earn. Users do not acquire any ownership, property, or transferable legal rights in Reward Points beyond those expressly granted under this Policy.
5.7 Final Balance Determination
The official Reward Point balance maintained by View2Earn will be considered the authoritative record for all reward-related purposes. View2Earn reserves the right to correct errors, investigate discrepancies, adjust balances, and reverse unauthorized or fraudulent Reward Points whenever reasonably necessary to protect the integrity of the rewards program.
6. Redemption Requirements
Users may redeem eligible Reward Points for available rewards through the View2Earn platform, subject to this Policy, applicable campaign rules, and any additional requirements established by View2Earn. Redemptions are intended to provide fair and secure access to rewards while protecting the integrity of the rewards program and the interests of users, advertisers, survey providers, and business partners.
6.1 Eligibility for Redemption
To redeem Reward Points, users must maintain an active View2Earn account in good standing, have sufficient Available Reward Points to complete the redemption, successfully complete any required account or identity verification, comply with all applicable View2Earn policies, and meet any additional requirements applicable to the selected reward. Users whose accounts are suspended, restricted, under investigation, or otherwise ineligible may be prevented from redeeming rewards.
6.2 Available Rewards
View2Earn may offer different redemption options depending on the user's location, account status, supported blockchain ecosystem, promotional campaigns, and business partnerships. Available rewards may include digital rewards, gift cards, platform credits, approved blockchain-based rewards, promotional merchandise, and other rewards introduced by View2Earn from time to time. The availability, value, and redemption requirements of rewards may change without prior notice.
6.3 Minimum Redemption Requirements
Certain rewards may require users to meet minimum redemption thresholds before a redemption request can be submitted. Minimum requirements may vary depending on reward type, reward value, geographic location, payment or fulfillment method, promotional campaign rules, and applicable legal or regulatory requirements. The applicable redemption requirements will be displayed within the Service whenever reasonably possible.
6.4 Redemption Verification
Before processing a redemption request, View2Earn may verify the user's identity, account ownership, Reward Point balance, compliance with platform policies, eligibility for the selected reward, and the absence of fraudulent or suspicious activity. Additional verification may be requested where reasonably necessary.
6.5 Redemption Requests
Submitting a redemption request does not guarantee immediate approval or delivery. All redemption requests remain subject to verification, fraud prevention checks, reward availability, partner confirmation where applicable, and operational and technical requirements. View2Earn reserves the right to approve, delay, reject, or cancel redemption requests where justified under this Policy.
6.6 Redemption Refusal
View2Earn may refuse or cancel a redemption request where insufficient Available Reward Points exist, verification requirements have not been completed, fraud or suspicious activity is detected, platform policies have been violated, the requested reward is unavailable, technical or operational issues prevent fulfillment, or redemption would violate applicable law or contractual obligations. Where appropriate, users may be notified of the reason for the refusal, except where disclosure could compromise fraud prevention, security measures, or legal obligations.
6.7 Final Redemption Decision
View2Earn reserves the right to make the final determination regarding all redemption requests. All redemption decisions will be made in good faith based on this Policy, applicable campaign rules, verification results, fraud prevention measures, operational requirements, and legal obligations. Nothing in this Policy guarantees that every redemption request will be approved or fulfilled.
7. Reward Processing
Once a redemption request has been submitted, View2Earn will process the request in accordance with this Policy, applicable campaign rules, verification requirements, and operational procedures. Our goal is to deliver rewards accurately, securely, and as efficiently as reasonably possible while maintaining the integrity of the rewards program.
7.1 Processing Stages
A redemption request may pass through several stages before completion, including submission of the redemption request, verification of account eligibility, validation of Available Reward Points, fraud prevention and security checks, partner or advertiser confirmation (where applicable), reward approval, and reward fulfillment or delivery. The processing stages may vary depending on the type of reward and the fulfillment method.
7.2 Processing Time
Processing times may vary based on the type of reward requested, verification requirements, advertiser or partner processing times, blockchain network conditions (where applicable), payment or fulfillment provider processing, and technical maintenance or operational requirements. View2Earn will make reasonable efforts to process rewards promptly but does not guarantee delivery within a specific timeframe unless expressly stated.
7.3 Reward Delivery
Approved rewards may be delivered through one or more of the following methods, depending on the selected reward: digital delivery through the View2Earn platform, email delivery, blockchain wallet transfer (where supported), gift card or voucher issuance, third-party fulfillment providers, or other delivery methods introduced by View2Earn. Users are responsible for ensuring that the information provided for reward delivery is accurate and complete.
7.4 Delays
Reward processing or delivery may be delayed due to additional verification requirements, fraud prevention reviews, technical issues, service interruptions, partner or advertiser processing delays, blockchain network congestion, high redemption volumes, or events beyond View2Earn's reasonable control. View2Earn is not responsible for delays caused by third-party providers or circumstances outside our reasonable control.
7.5 Failed or Unsuccessful Delivery
If a reward cannot be delivered because of incorrect user information, an inaccessible wallet or email address, technical issues on the user's side, or other circumstances attributable to the user, View2Earn may request updated information, attempt delivery again where reasonably practicable, or cancel the redemption if delivery remains impossible. Additional verification may be required before another delivery attempt is made.
7.6 Third-Party Fulfillment
Some rewards may be provided or fulfilled by third-party partners. Where third-party fulfillment applies, delivery times may vary, additional partner terms may apply, availability may be subject to partner limitations, and View2Earn is not responsible for delays or interruptions caused solely by third-party providers. However, View2Earn will make reasonable efforts to assist users in resolving legitimate fulfillment issues where appropriate.
7.7 Completion of Processing
A redemption request will be considered completed when the reward has been successfully delivered or otherwise made available to the user through the approved delivery method. View2Earn's records regarding reward processing, approval, and delivery will be considered the official record unless demonstrated otherwise by reliable evidence.
7.8 Reservation of Rights
View2Earn reserves the right to delay, suspend, modify, or cancel reward processing where reasonably necessary to protect platform security, prevent fraud or abuse, comply with legal or regulatory obligations, resolve technical issues, correct administrative errors, or protect the integrity and sustainability of the rewards program.
8. Reward Limits and Restrictions
To maintain a fair, secure, and sustainable rewards program, View2Earn may establish limits and restrictions on the earning, accumulation, redemption, and use of Reward Points and rewards. These limits help protect users, advertisers, survey providers, business partners, and the overall integrity of the View2Earn platform.
8.1 Earning Limits
View2Earn may impose limits on the number of Reward Points that a user may earn within a specified period. Limits may include daily earning limits, weekly earning limits, monthly earning limits, campaign-specific earning limits, and lifetime earning limits for certain promotions or events. The applicable limits may vary depending on the activity, reward program, user status, or promotional campaign.
8.2 Redemption Limits
To promote fairness and operational efficiency, View2Earn may establish redemption limits, including minimum redemption thresholds, maximum redemption amounts per transaction, daily/weekly/monthly redemption limits, limits based on account verification status, and limits applicable to specific reward types or geographic regions. These limits may change from time to time and will be communicated through the Service where reasonably practicable.
8.3 Campaign Restrictions
Certain campaigns, surveys, promotions, contests, or bonus programs may include additional restrictions, such as limited participation periods, limited reward quantities, geographic eligibility, device or platform compatibility, age or demographic requirements, one-time participation limits, and advertiser or partner-specific eligibility requirements. Users are responsible for reviewing and complying with the rules applicable to each campaign before participating.
8.4 Geographic Restrictions
Some rewards or earning opportunities may not be available in all countries or regions due to legal or regulatory requirements, advertiser or partner availability, payment or fulfillment limitations, or technical or operational considerations. View2Earn reserves the right to restrict or modify reward availability based on a user's location.
8.5 Account-Based Restrictions
Reward eligibility and redemption may be limited for accounts that are newly created, pending verification, under investigation, temporarily restricted or suspended, associated with suspicious or fraudulent activity, or otherwise determined to present an elevated risk to the platform. Such restrictions are intended to protect the integrity and security of the rewards program.
8.6 Abuse Prevention
Users must not attempt to bypass or manipulate any earning or redemption limits by creating multiple accounts, coordinating fraudulent activities with others, using automated tools or unauthorized software, exploiting technical vulnerabilities, or circumventing platform controls. Any attempt to evade platform limits may result in enforcement action under the Anti-Fraud Policy and Terms of Service.
8.7 Modification of Limits
View2Earn reserves the right to introduce, modify, suspend, or remove reward limits and restrictions at any time to improve the rewards program, prevent fraud and abuse, respond to operational requirements, comply with legal or regulatory obligations, or support new features/products/promotional campaigns. Where appropriate, significant changes will be communicated through the Service or other official communication channels.
8.8 Final Determination
View2Earn reserves the right to determine the applicability and enforcement of reward limits and restrictions in accordance with this Policy, our Terms of Service, and applicable law. Our decisions will be made in good faith to maintain a fair, secure, and sustainable rewards ecosystem for all users.
9. Expiration of Reward Points
View2Earn may establish expiration periods for Reward Points to maintain an active, fair, and sustainable rewards program. Unless otherwise stated, Reward Points remain valid only for the period specified by View2Earn and may expire if they are not redeemed within the applicable timeframe. The applicable expiration period may vary depending on the type of Reward Points, promotional campaign, reward program, or other operational requirements.
9.1 Expiration Period
Where an expiration period applies, View2Earn will make reasonable efforts to inform users through the Service or other official communication channels. The applicable expiration period may differ for standard Reward Points, promotional or bonus Reward Points, referral rewards, campaign-specific rewards, and limited-time promotional events.
9.2 Account Inactivity
Reward Points may expire if an account remains inactive for an extended period. Account inactivity may include no login activity, no eligible earning activity, no redemption activity, or no meaningful participation in the Service. The applicable inactivity period may be determined by View2Earn and may change from time to time.
9.3 Promotional Reward Points
Reward Points awarded as part of promotional campaigns, contests, seasonal events, referral programs, or bonus offers may have shorter validity periods. Any special expiration date or redemption deadline will be communicated as part of the applicable promotion. Unless otherwise stated, promotional Reward Points are subject to this Policy in addition to the terms of the specific promotion.
9.4 Closed, Suspended, or Terminated Accounts
If an account is voluntarily closed, permanently suspended, or terminated in accordance with the Terms of Service or Anti-Fraud Policy, unredeemed Reward Points may be forfeited, pending Reward Points may be cancelled, and outstanding redemption requests may be reviewed, delayed, or cancelled where appropriate. Users are encouraged to redeem eligible Reward Points before voluntarily closing their accounts, subject to applicable redemption requirements.
9.5 No Cash Compensation
Expired or forfeited Reward Points cannot be exchanged for cash, cryptocurrency, credit, refunds, or other compensation unless expressly required by applicable law. View2Earn is under no obligation to restore expired Reward Points except where the expiration resulted from a verified administrative or technical error.
9.6 Administrative Corrections
If Reward Points expire due to a verified system error or administrative mistake, View2Earn may, at its sole discretion, restore the affected Reward Points after completing an appropriate review. Users should promptly report suspected errors through our official support channels.
9.7 Changes to Expiration Rules
View2Earn reserves the right to introduce, modify, suspend, or remove Reward Point expiration rules where reasonably necessary to improve the rewards program, support new features or promotional campaigns, prevent fraud or abuse, comply with legal or regulatory obligations, or maintain the long-term sustainability of the rewards ecosystem. Where required by applicable law, or where changes materially affect users, View2Earn will provide reasonable notice before the updated rules take effect.
9.8 Final Determination
View2Earn reserves the right to determine the validity, expiration, forfeiture, or restoration of Reward Points in accordance with this Policy, our Terms of Service, and applicable law. All decisions relating to Reward Point expiration will be made in good faith and with the objective of maintaining a fair, secure, and sustainable rewards program for all users.
10. Fraud Prevention
View2Earn is committed to maintaining a fair, secure, and trustworthy rewards program. To protect legitimate users, advertisers, survey providers, business partners, and the integrity of the Service, all reward-related activities are subject to fraud prevention measures. View2Earn reserves the right to monitor, verify, investigate, and take appropriate action against any activity that may compromise the fairness or security of the rewards program.
10.1 Fraud Prevention Measures
View2Earn may use automated systems, manual reviews, and other reasonable security measures to detect and prevent fraudulent or abusive activities. These measures may include account verification, identity verification, device and network analysis, activity monitoring, reward verification, referral validation, behavioral analysis, and security and risk assessments. These measures are designed to protect the integrity of the rewards program while minimizing the impact on legitimate users.
10.2 Suspicious Activity
Reward Points, redemption requests, or account activities may be reviewed if View2Earn reasonably believes they involve multiple-account abuse, automated or bot activity, fraudulent referrals, false or manipulated task submissions, duplicate reward claims, survey or advertising fraud, unauthorized account access, attempts to exploit system vulnerabilities, or any other activity that may violate this Policy or the Anti-Fraud Policy. The identification of suspicious activity does not automatically mean that a violation has occurred; additional verification or investigation may be required.
10.3 Temporary Holds
To protect the rewards program, View2Earn may temporarily place Reward Points or redemption requests on hold while verification or an investigation is being completed. During this period, users may experience delayed Reward Point approval, delayed reward processing, temporary redemption restrictions, requests for additional verification, or temporary account limitations. These measures are precautionary and do not necessarily indicate wrongdoing.
10.4 Fraudulent Rewards
If View2Earn determines that Reward Points or rewards were obtained through fraudulent, deceptive, abusive, or unauthorized activities, we may reject or cancel pending Reward Points, remove previously awarded Reward Points, reverse completed reward transactions where reasonably possible, cancel redemption requests, recover improperly obtained rewards where permitted by law, suspend or permanently terminate the user's account, and take additional action under our Anti-Fraud Policy and Terms of Service.
10.5 Cooperation with Partners
View2Earn may cooperate with advertisers, survey providers, reward partners, payment providers, and other trusted service providers to verify activities, investigate suspicious conduct, and protect the integrity of the rewards program. Information shared for these purposes will be limited to what is reasonably necessary and handled in accordance with our Privacy Policy and applicable law.
10.6 User Responsibilities
Users are expected to participate honestly in all earning opportunities, follow campaign and platform rules, protect their account credentials, report suspected fraud or security issues, and cooperate with legitimate investigations conducted by View2Earn. Failure to comply with these responsibilities may result in enforcement action.
10.7 Final Determination
View2Earn reserves the right to make the final determination regarding suspected reward fraud, verification outcomes, reward eligibility, and enforcement actions. All decisions will be made in good faith based on available evidence, verification results, applicable platform policies, contractual obligations, and legal requirements. Nothing in this section limits View2Earn's rights under its Anti-Fraud Policy, Terms of Service, or applicable law.
11. Errors and Adjustments
View2Earn is committed to maintaining an accurate, fair, and reliable rewards program. Despite our best efforts, technical, administrative, operational, or third-party errors may occasionally occur. This section explains how such errors are handled and the circumstances under which Reward Points, rewards, or account balances may be corrected.
11.1 Correction of Errors
View2Earn reserves the right to identify, investigate, and correct any error affecting Reward Points, reward balances, redemptions, promotions, or other aspects of the rewards program. Corrections may be made whether the error benefits or disadvantages a user.
11.2 Types of Errors
Errors may include, but are not limited to, incorrect Reward Point calculations, duplicate Reward Point credits, duplicate reward redemptions, system or software malfunctions, technical synchronization errors, administrative mistakes, advertiser or survey provider reporting errors, payment or fulfillment processing errors, incorrect promotional bonuses, and display or account balance inaccuracies.
11.3 Adjustments
Where an error is identified, View2Earn may take appropriate corrective action, including adding missing Reward Points, removing incorrectly awarded Reward Points, correcting account balances, cancelling duplicate rewards, reversing invalid transactions, reprocessing eligible redemption requests, correcting promotional rewards, and updating account records. Adjustments will be made only where reasonably necessary to maintain the integrity of the rewards program.
11.4 Notification
Where appropriate and reasonably practicable, View2Earn may notify affected users of significant adjustments made to their Reward Point balance or redemption history. However, immediate corrections may be made without prior notice where necessary to prevent fraud or abuse, protect platform security, correct obvious system errors, or comply with legal or regulatory obligations.
11.5 User Responsibility
Users should regularly review their Reward Point balances and redemption history. If a user believes an error has occurred, they should promptly contact View2Earn Support and provide any available information that may assist in the investigation. Failure to report known errors or knowingly benefiting from an obvious platform error may result in enforcement action under the Anti-Fraud Policy.
11.6 Third-Party Errors
Some rewards and earning opportunities depend on advertisers, survey providers, payment providers, blockchain networks, or other third-party partners. View2Earn is not responsible for errors caused solely by third parties but will make reasonable efforts to investigate reported issues and, where appropriate, coordinate with the relevant partner to seek a resolution.
11.7 Final Determination
View2Earn reserves the right to make the final determination regarding the existence of an error, the appropriate corrective action, and any resulting adjustment to Reward Points, rewards, or account balances. All decisions will be made in good faith, based on available evidence, applicable platform policies, contractual obligations, and relevant legal requirements.
12. Taxes and Legal Compliance
Users are responsible for complying with all applicable laws, regulations, and tax obligations arising from their participation in the View2Earn rewards program. View2Earn is committed to operating its rewards program in accordance with applicable legal and regulatory requirements but does not provide tax, financial, accounting, or legal advice.
12.1 User Tax Responsibility
Depending on a user's country or jurisdiction, rewards received through View2Earn may be subject to taxes, reporting requirements, or other legal obligations. Users are solely responsible for determining whether taxes apply to their rewards, reporting rewards to the appropriate tax authorities where required, paying any taxes/duties/fees/similar charges imposed by applicable law, and maintaining records required for tax or regulatory purposes. Users are encouraged to consult a qualified tax or legal advisor if they are uncertain about their obligations.
12.2 Compliance with Applicable Laws
Users must use the Service in compliance with all applicable laws and regulations, including those relating to fraud prevention, financial crimes, anti-money laundering (AML), counter-terrorist financing (CTF), data protection and privacy, consumer protection, sanctions and trade restrictions, and digital assets and blockchain regulations (where applicable). Users must not use View2Earn for any unlawful, fraudulent, or prohibited purpose.
12.3 Identity Verification and Compliance Checks
Where required by law, regulation, or risk assessment, View2Earn may require users to complete identity verification, account verification, or other compliance procedures before allowing participation in certain rewards, campaigns, or redemption activities. Failure to complete required verification may result in delays, restrictions, suspension, or denial of rewards.
12.4 Regulatory Compliance
View2Earn reserves the right to delay, refuse, suspend, or cancel rewards, redemptions, or account activities where reasonably necessary to comply with applicable laws or regulations, respond to lawful requests from competent authorities, meet contractual obligations with business partners, protect the integrity and security of the platform, or prevent fraud, financial crime, or other unlawful activity.
12.5 International Availability
The availability of rewards, campaigns, redemption methods, or platform features may vary by country or region due to legal, regulatory, operational, or commercial requirements. View2Earn reserves the right to limit or restrict access to certain rewards or services where required by applicable law or business considerations.
12.6 No Professional Advice
Information provided by View2Earn regarding rewards, taxes, legal matters, or regulatory compliance is for general informational purposes only. Nothing in this Policy should be interpreted as legal, financial, investment, accounting, or tax advice. Users should seek independent professional advice regarding their individual circumstances.
12.7 Reservation of Rights
View2Earn reserves the right to implement additional compliance measures, reporting requirements, or operational controls as necessary to comply with applicable laws, regulatory obligations, industry standards, or contractual commitments. Such measures may include additional verification, temporary restrictions, reporting obligations, or other reasonable actions designed to protect the platform, its users, advertisers, survey providers, business partners, and the broader View2Earn ecosystem.
13. Changes to the Rewards Program
View2Earn continually develops and improves its rewards program to enhance the user experience, support business growth, comply with applicable laws, and maintain a fair, secure, and sustainable platform. Accordingly, View2Earn reserves the right to modify, suspend, replace, or discontinue any part of the rewards program at any time, subject to applicable law.
13.1 Program Modifications
View2Earn may make changes to the rewards program, including but not limited to Reward Point earning rates, Reward Point redemption values, available rewards, redemption methods, promotional campaigns, bonus programs, referral incentives, eligibility requirements, verification procedures, processing times, participation requirements, and platform features related to rewards. These changes may be temporary or permanent.
13.2 Reasons for Changes
Changes may be made for various reasons, including improving the rewards program, introducing new products or services, enhancing platform security, preventing fraud or abuse, responding to advertiser or business partner requirements, complying with legal or regulatory obligations, addressing technical or operational needs, reflecting market or economic conditions, and supporting the long-term sustainability of the View2Earn platform.
13.3 User Notification
Where reasonably practicable, View2Earn will notify users of material changes to the rewards program through updates published on the View2Earn website, in-app notifications, email communications, official social media channels, or other communication methods deemed appropriate by View2Earn. Minor administrative, editorial, or technical updates may be made without individual notice.
13.4 Effective Date of Changes
Unless otherwise required by applicable law, changes to the rewards program become effective on the date specified by View2Earn or, if no date is specified, upon publication through the Service or official communication channels. Users are encouraged to review updates regularly to remain informed about current program rules and requirements.
13.5 Continued Participation
By continuing to access or use the Service after changes become effective, users acknowledge and accept the updated rewards program and agree to comply with the revised requirements. If a user does not agree with a material change, they may discontinue participation in the rewards program and, where applicable, close their account in accordance with the Terms of Service.
13.6 No Guaranteed Continuation
View2Earn does not guarantee that any particular reward, campaign, promotion, bonus program, referral incentive, redemption option, Reward Point value, or platform feature will remain available indefinitely. View2Earn may discontinue or replace any aspect of the rewards program at its sole discretion, subject to applicable law.
13.7 Reservation of Rights
Nothing in this Policy limits View2Earn's right to make operational, technical, legal, or commercial changes necessary to protect the integrity, security, compliance, or long-term sustainability of the rewards program. All changes will be implemented in good faith and in a manner that supports a fair and transparent experience for users while protecting the legitimate interests of View2Earn, its advertisers, survey providers, business partners, and the broader platform ecosystem.
14. Limitation of Liability
To the fullest extent permitted by applicable law, View2Earn, its affiliates, directors, officers, employees, contractors, licensors, business partners, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of the Service, participation in the rewards program, or the redemption of rewards.
14.1 No Guarantee of Rewards
View2Earn does not guarantee the availability of any specific task, survey, advertisement, campaign, or promotion; that every eligible activity will result in Reward Points; approval of every redemption request; continuous availability of the rewards program; or the availability of any specific reward or redemption option. Reward opportunities depend on advertiser demand, partner participation, verification outcomes, operational requirements, and other factors beyond our direct control.
14.2 Third-Party Services
Certain features of the Service rely on third-party providers, including advertisers, survey providers, cloud hosting providers, payment processors, blockchain networks, and reward fulfillment partners. View2Earn is not responsible for delays, interruptions, errors, failures, or losses caused solely by the actions or omissions of these independent third parties.
14.3 Technical Issues
View2Earn is not liable for losses resulting from internet connectivity problems, device malfunctions, software incompatibility, system maintenance, temporary service interruptions, technical failures beyond our reasonable control, blockchain network congestion or outages, or power failures or force majeure events. We will make reasonable efforts to restore affected services as quickly as practicable.
14.4 Reward Delays
While View2Earn aims to process and deliver rewards promptly, we do not guarantee specific processing or delivery times. Delays may occur due to verification procedures, fraud prevention reviews, partner processing, legal requirements, technical issues, or circumstances beyond our reasonable control. Such delays do not, by themselves, constitute a breach of this Policy.
14.5 User Responsibility
Users are responsible for providing accurate account and redemption information, maintaining the security of their accounts, complying with all applicable platform policies, meeting eligibility requirements, and reviewing reward details before submitting redemption requests. View2Earn is not responsible for losses resulting from inaccurate information provided by users or unauthorized access caused by a user's failure to protect their account credentials.
14.6 Maximum Liability
To the maximum extent permitted by applicable law, View2Earn's total liability arising out of or relating to the rewards program shall not exceed the value of the specific Reward Points or reward that is the subject of the claim, unless a greater amount is required by applicable law. Nothing in this Policy excludes or limits liability that cannot be excluded or limited under applicable law.
14.7 Reservation of Rights
Nothing in this section limits View2Earn's rights under the Terms of Service, Privacy Policy, Anti-Fraud Policy, or other applicable platform policies. View2Earn reserves all legal rights, remedies, and defenses available under applicable law to protect the Service, its users, advertisers, survey providers, business partners, and the long-term sustainability of the rewards program.
15. Contact Information
View2Earn is committed to providing timely assistance regarding Reward Points, reward redemptions, account inquiries, and all matters relating to this Rewards & Redemption Policy. If you have any questions, require assistance, or wish to report an issue concerning your rewards, please contact us through the appropriate channel below.
- Reward Support: [email protected]
- Redemption Assistance: [email protected]
- Fraud Team: [email protected]
- Security Team: [email protected]
- Business & Partnership Inquiries: [email protected]
- Legal & Compliance: [email protected]
View2Earn will make reasonable efforts to acknowledge and respond to legitimate inquiries within a reasonable timeframe. Response times may vary depending on the complexity of the request, the availability of supporting information, and any verification or investigation that may be required.
View2Earn appreciates your participation and remains committed to operating a fair, transparent, secure, and reliable rewards program for all users, advertisers, survey providers, merchants, and business partners.
Contact Information
For any questions, data requests, or legal notices regarding this document, please reach out via our official communication channels: